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How to choose the right medical billing software - BillPro

How to choose the right medical billing software

It’s a typical Monday. Another day met with a pile of claims that need to be filed, processed, and submitted so that you can receive your reimbursements on time. Stacks of paper line your workstation, and you can’t imagine getting through even half of the pile before lunch. But that’s because you’re still billing manually. 

Once the most effective way to submit dozens of claims each day, billing by hand is now a slow, inefficient process that can quickly become detrimental to your operation in more ways than one. If you’re still billing this way, whether it’s because you think it saves money or you’re just not ready to reinvent the wheel, it’s time to look at billing from a new perspective: using medical billing software to get the job done right. 

How to choose the best medical billing software for your business

Choosing a medical billing software is an important step in bettering your business. That being said, it shouldn’t be a decision made on a whim. It’s crucial to do your research, ask questions, and decide what features your company absolutely needs in a software system. But where do you begin? With so many different products on the market, how do you know which one might actually be right for your company? We put together a list of important questions you should ask yourself before looking into medical billing software. This is by no means a comprehensive list of everything you should consider, but it’s a good starting point if you’re completely unsure of how to assess your options. 

How much do you want to spend on software?

This isn’t to say you should pick a price and stubbornly stick with it. Instead, think of a realistic budget—a price range—that you think is doable. It’s useful to think in terms of both a one-time price and a monthly fee, since you might be dealing with either depending on the software provider. Once you have a few prospective options, look into whether there are hidden fees each month, if there are extra charges for certain features, and any other not-so-obvious charges you might run into. When it comes down to it, you’re going to have to ask questions about individual pricing for different software, but it’s still useful to know how much you want to and can afford to spend. 

What does the implementation process look like?

Depending on the type of software you choose, implementation could take days or even weeks. If you have to install a program on your office computers, you’ll have to plan to do it when no one is working or expect some down time. If you’re looking at software that’s web-based, you won’t have to worry about your workflow being interrupted. However, it’s also important to remember that any new software program will require training, which will likely take weeks. You want to understand the intricacies of a new system, so you’ll have to put in additional time to ensure you understand how to use the software you purchase. Finding a software provider with an expert implementation team is the best way to make sure the transition is a smooth one. 

What features do you want in your Medicaid billing software?

If you’re interested in billing software, there’s probably a few main reasons why. For one, you’re tired of error-filled claims. NY Medicaid billing software is equipped with the tools to scrub all claims for inaccuracies before submission, reducing the chance of rejected, denied, and incorrectly paid claims. You might be interested in a web-based product versus one that needs to be installed through an application. You’ll also probably want to ensure the software comes with regular updates and custom reports to let you know how you’re performing. Anything that’s a must-have should be inquired about immediately. Don’t settle for a software that sounds good on paper without fully understanding the products capabilities. Will you need custom features added to be able to do your job properly? Does the system you’re looking at have that ability? This may seem overwhelming at first, but the sooner you get answers, the sooner you’ll have a reliable billing software at your fingertips. 

Consider your options and don’t settle

Your medical practice deserves the best billing software on the market. There’s no sense in spending money on a product that doesn’t fulfill your needs. Talk with your team about budget, must-have features, and prospective software systems, then schedule a call with the software team. Having a conversation with the people behind the software will give you a better understanding of who you’ll be working with and what kind of product they offer. When it comes down to it, you know what you want. Don’t settle for the first software program you find. Commit to finding the best option available. 
Get in touch with our team at BillPro today, and learn how our software can change your operation.

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